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Search our guides and FAQs, or browse a topic below.
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- Getting startedOpen your account, tour your wallet, and set your PIN.
- DepositsAdd money to your wallet by bank transfer or stablecoin.
- Withdrawals & transfersMove money out to your bank or to another Fanx user.
- CardsCreate and fund virtual cards, and fix declines.
- VerificationVerify your identity and fix a rejected review.
- SecurityProtect your account and recognize scams.
- Fees & limitsWhat Fanx charges and where to see it before you confirm.
- RemittanceSend money to family in Ethiopia.
Popular articles
- VideoCreate your Fanx accountSign up, confirm your email, and land in your wallet in a few minutes.
- GuideDeposit by bank transferAdd money from your bank using the details Fanx gives you.
- GuideWithdraw to your bankMove your wallet balance out to a linked bank account.
- VideoCreate your first virtual cardSpin up a virtual card for online payments in seconds.
- GuideWhat you need to verify your identityThe documents and details we ask for, and why.
- GuideRecover your account: the three pathsHow to get back in via email, phone, or support-assisted recovery.
- GuideFee schedule overviewWhere Fanx charges fees and how to see the exact amount before you confirm.
- VideoSend money to Ethiopia, step by stepSend funds to family in Ethiopia and track the payout.