Why was my card declined?

Most declines come down to a few fixable causes.

1. Not enough balance — top up your wallet to cover the amount plus any fee.
2. Card frozen or limit reached — unfreeze the card or raise its spending limit.
3. Wrong details — re-check the number, expiry, and CVV at checkout.
4. Merchant or region blocked — some merchants aren't supported. If none of these apply, contact support with the date, amount, and merchant.